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Human Error Investigation Program — Effective Implementation

Implement a proven human error investigation methodology — classify error categories, identify root causes, develop effective CAPA, and apply Human Factors to prevent recurring GMP issues.

4.9(0 reviews)

1.5 hours

Instructor

Dr. Ginette Collazo

Industrial-Organizational Psychologist & GMP Human Performance Expert

Human Error Investigation Program — Effective Implementation

Quantity

Recording – 1 Viewer

$450.00

Buy Now

Secure payment via Stripe

Certificate of completion

What You'll Learn

Error Reduction System (HES) tools and cognitive load methodology

Human Factors Categories (HFC) — definitions and importance of each

Human Error Risk Multipliers and recommendations for each HFC

6-step method for error prevention and root cause determination

Human error rates, measurement, trending, and prediction

Implementing the program — metrics, KPIs, and CAPA effectiveness

About This Event

Human error is a primary contributor to quality and production losses across various industries. While complete elimination may be challenging, many performance problems can be effectively prevented. The journey begins at the design stage, where procedures, training, and workplace environment can be optimized to reduce the likelihood of errors. This webinar explores practical approaches and models designed to tackle human performance issues in GMP-related environments. Discover a specific methodology that enables correction, prevention, and avoidance of recurring issues — with tools that can be implemented immediately, including techniques to classify human error categories and identify near root causes. Code: FDB3074

Curriculum

Human Error as Root Cause — Definition and Control Methods

15 min

Human Factors Categories — HES Tools and Cognitive Load

15 min

6-Step Method for Error Prevention and Root Cause Determination

12 min

Requirements

QA, QC, Regulatory Affairs, Manufacturing, Engineering, and Operations professionals
Applicable to GMP-regulated facilities in pharmaceuticals, medical devices, biologics, and food/nutrition

Meet Your Instructor

Dr. Ginette Collazo

Industrial-Organizational Psychologist & GMP Human Performance Expert

Dr. Ginette Collazo brings 20+ years of experience in Industrial-Organizational Psychology specializing in GMP-regulated industries and human performance systems. She is an internationally recognized expert in quality systems, root cause analysis, compliance excellence, and operational performance. As Founder and CEO of Human Error Solutions—recognized by Manufacturing Outlook magazine in 2023 as one of the top industrial service providers—she leads a globally recognized consulting and training organization supporting regulated industries. Dr. Collazo is an experienced speaker and educator on GMP compliance, human performance, AI governance, and quality culture, and has been featured in Manufacturing Outlook, ABC, NBC, Fox, and CBS for her contributions to manufacturing excellence and compliance innovation. She is also the host of The Power of Why Podcast, exploring workplace behavior, leadership, critical thinking, and emerging technologies.

20+ Years Industrial-Org PsychologyFounder & CEO, Human Error SolutionsHost of The Power of Why PodcastManufacturing Outlook Top Provider 2023

Quantity

Recording – 1 Viewer

$450.00

Buy Now

Secure payment via Stripe

Certificate of completion

Event Details

Format

Recorded Webinar

Duration

1.5 hours

Certificate

Included

Access

Lifetime

Topics

Human Error GMP Human Factors CAPA Root Cause Pharmaceutical Quality Systems

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